• Can I add an alternative room category at the same hotel?
• Can I hide the recommended products?
• Can I search for a particular style or type of experience?
• Will I be informed about any booking restrictions or other important notices related to a destination?
• Can I enter my own Reference or ID from my own back-office system?
• Can I see the carbon emissions and other sustainability information for products?
• How can I add multiple hotels in the same location?
• Can I upgrade my Bed & Breakfast Meal Plan to Half Board or Full Board?
• I want to add an additional service to an existing booking. Is it possible to do so in EXO Create?
• Can I make changes to a booking after it has been booked in EXO Create?
• How do I cancel a booking in EXO Create?
• How do I Make a Booking in EXO Create?
• How do I change the start date if my client now wants to travel on another date?
• Can I add an alternative hotel choice to provide options for my client?
• I need a special offer included. Can I look for promotional rates?
• How do I view the itinerary I have created as a Word document? Can I share it with my client without pricing or without the EXO logo?
• I have built a draft itinerary and would like to save it to use it again in the future. Am I able to do this using EXO Create?
• Can I add an overnight cruise into my itinerary?
• Can I add train journeys to my itinerary?
• Can I add boat transfers to my itinerary?
• When quoting accommodation, how do I amend meal plans? Bedding type? Check in/check out times?
• How do I add or remove locations in an itinerary?
• How do I add or remove days to an itinerary?
• How do I change the start time of an experience that I have included in the itinerary?
• How do I add domestic for regional fights?
• What is a “Join in tour”?
• How do I book a room for day use only?
• How do I add client passport details, dates of birth etc?
• How do I add special notes about international flight details?
• How do I add special notes about dietary requirements, clients mobility issues, etc?